Privacy & Cookies
Introduction
Charlie Harris ("we", "us", or "our") values the privacy of our clients and website visitors. This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal data. We are committed to ensuring that your information is secure and processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for our clients & website visitors in the European Union (EU) and other relevant legislation for clients from other regions.
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Information We Collect
- Personal Information: This includes, but is not limited to, your name, address, email address, phone number, and any other information you provide when using our services, filling out forms on our website, or contacting us directly.
- Payment Information: We collect necessary payment information when you make a purchase. This data is processed securely by our payment gateway and is not stored on our servers.
- Usage Information: We may collect information about how you use our website and services. This includes your IP address, browser type, access times, and pages viewed.
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How We Use Your Information
We use your personal information for the following purposes:
- To provide and improve our services.
- To communicate with you, respond to your inquiries, and fulfill your requests.
- To process transactions and send related information, including confirmations and invoices.
- For marketing purposes, if you have opted in to receive such communications.
- To comply with legal obligations and protect our rights.
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Data Sharing and Disclosure
We do not sell or rent your personal data to third parties. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
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Data Retention
We retain your personal information for as long as necessary to provide you with the services you have requested, or for other essential purposes such as complying with legal obligations, resolving disputes, and enforcing our policies.
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Your Rights
Under GDPR and other applicable data protection laws, you have rights including:
- The right to access the personal data we hold about you.
- The right to request that we correct any inaccurate personal data.
- The right to request that we delete your data, under certain conditions.
- The right to object to processing, under certain conditions.
- The right to data portability, allowing you to obtain and reuse your data for your own purposes across different services.
- To exercise any of these rights, please contact us at hello@charlie-harris.com.
Cookies & Tracking
Charlie Harris uses cookies and similar tracking technologies on our website to enhance your browsing experience, analyse site traffic, and understand where our audience is coming from. This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and your choices regarding cookies.
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What are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to 'remember' you and your preferences, either for a single visit (through a 'session cookie') or for multiple repeat visits (using a 'persistent cookie').
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How We Use Cookies
We use cookies to:
- Understand and save your preferences for future visits.
- Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future.
- Keep track of advertisements.
- Enable and support our security features, and help us detect malicious activity.
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Types of Cookies We Use
- Essential Cookies: These cookies are essential to provide you with services available through our website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.
- Functionality Cookies: These cookies allow us to remember choices you make when you use our website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our website.
- Analytics and Performance Cookies: These cookies are used to collect information about traffic to our website and how users use our site. The information gathered does not identify any individual visitor. It is aggregated and anonymous. These cookies are used to improve how our website works, understand the interests of our users, and measure the effectiveness of our advertising.
- Advertising Cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
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Your Choices Regarding Cookies
If you prefer to avoid the use of cookies on our website, you can:
- Refuse the use of cookies by selecting the appropriate settings on your browser. However, if you do this, you may not be able to use the full functionality of our website.
- Delete cookies after having visited our site.
- Use a browser with privacy features or install browser plugins that block cookies.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
This Privacy Policy was last updated on the 4th February 2025.
